Support

What is Paws.Progress?

Paws.Progress is a training session tracker for dog handlers who want to know if their hard work is paying off. Log a session in under thirty seconds, and the app reflects patterns in your dog's behaviour over time. We score across four independent pillars: Regulation, Reliability, Responsiveness, and Resilience.

It's a data mirror, not a coach. You're in charge of the training — we show you what the data says.

Is my data private?

Yes. Everything you log stays on your device. There are no accounts, no cloud sync, and no analytics tracking your behaviour. The only data that ever leaves your phone is anonymous crash reports — and only if you opt in.

Full details are in our Privacy Policy and data rights page.

How do I delete my data?

You have two options:

• Delete individual sessions — open any session in the app and delete it. Scores are recalculated automatically.
• Wipe everything — use the Wipe app data function in the Danger Zone of your settings, or uninstall Paws.Progress entirely. Both remove every session, every tag, every score. This cannot be undone.

Because your data lives only on your device, there's no cloud copy for us to delete.

I found a bug — what should I do?

Email support@pawsprogress.app and tell us:

• What device you're using (iPhone or Android model, OS version)
• What you were trying to do
• What happened instead

Screenshots help enormously. We read every bug report and fixes usually ship in the next update.

How does the scoring work?

Each session, you score your dog across four pillars on a 0–10 scale — or skip a pillar if it didn't apply. Paws.Progress combines those scores with the tags you've applied (session type, context, encounters) to surface patterns over time.

The heatmap shows you where your dog is strong and where they're struggling. The trend view shows you what the data says — whether that's steady improvement, a pattern of setbacks, or something in between. It's not marking your training. It's reflecting what you've recorded.

Do you have a feature I can suggest?

Absolutely. Email feedback@pawsprogress.app with the subject line "Feature request." Paws.Progress is built by a solo developer and I actively read every suggestion — not everything makes the cut, but everything gets considered.